Deputy Manager, Residential Care Home

Who You Are

A compassionate and dedicated leader who supports the manager with the operations and development of a residential care home. You have a strong commitment to delivering high-quality, person-centered care to older individuals, including those living with dementia. Your aim is to ensure continuous service improvement and compliance with CQC standards.

What the Job Involves

• Support in managing the day-to-day activities of the residential care home.
• Lead and supervise a team to provide high-quality care to service users.
• Implement best practices for complex needs, including dementia care.
• Ensure compliance with CQC guidelines and operational policies.
• Manage resources, staff recruitment, training, and development.
• Conduct investigations, handle complaints, and attend disciplinary hearings if needed.
• Collaborate with internal and external partners to enhance service delivery.
• Provide emotional and practical support to service users and their families.
• Monitor financials and manage budgets for the residential care home.
• Promote health and safety practices to ensure a safe environment for service users and staff.

Skills

• Leadership and team management
• Understanding of CQC standards and guidelines
• Experience with dementia and complex needs care
• Effective communication and collaboration
• Problem-solving and conflict resolution
• Budget and resource management
• Strong organizational and documentation skills
• Commitment to safeguarding standards
• Ability to implement change and drive service improvement